Loyalty card for multiple shops: one card, your whole team

One shop, two shops, five shops: the same problem

When you open a second address, the loyalty card quickly becomes a headache. Paper cards from one shop are worthless in the other, a customer who alternates between the two never reaches the gift, and nobody really knows how many loyal customers each address has.

The right answer is almost always the same: one program, one card, valid everywhere. The customer doesn’t wonder which shop they earned their stamps in. They come back to you, full stop.

Don’t confuse this with “multi-merchant” cards, where several different businesses in the same neighborhood share one card. Here we’re talking about your shops, under your brand, with your customers.

One card, valid in all your shops

With Quardy, your program stays single: same reward, same rules, same card design. The customer adds it once to their phone, in Apple Wallet, Google Wallet or the Quardy app, and it works at all your addresses.

• A stamp earned in one shop counts in all the others.
• The reward can be used wherever the customer likes.
• One QR code to display everywhere: the same one at the register, on the shop window and on your social media.

Each shop has its own profile: a name and its Google listing, which supplies its address and location. On the back of the customer’s card, every address appears, tappable to open the map.

The card appears when the customer walks by

This is the most visible benefit of having all your shops on the card. When a customer passes near any of your addresses, their phone shows your card on the lock screen, with a short message. A discreet reminder, in the right place, at the right time.

It works on iPhone and Android, with up to 10 addresses per card. No customer location is sent to anyone: their phone does the comparing, and they can turn the feature off in their Wallet.

Your team stamps, each in their own shop

Your employees use the free Quardy app on their own phone. To join your team:

1. the employee creates their account and enters your business’s team code;
2. they pick the shop where they work;
3. you (or that shop’s manager) accept their request, choosing their role and their shops.

At the register, they scan the customer’s card and add the stamp. Every visit is recorded with their name and the shop where it happened. If they work in several shops, they choose where they are today when they open the app.

A customer without a smartphone? The employee adds them by hand (name or phone number), finds them by search at each visit, and can later hand over their card to scan so it can be added to their Wallet.

Who can do what: owner, manager, staff member

Three roles, so each shop runs without needing you, without handing the keys to everyone:

Action	Owner	Manager	Staff member
Scan, stamp, credit	✅	✅	✅
View and search customers	✅	✅	✅
Add a customer by hand	✅	✅	✅
Sell and redeem a gift card	✅	✅	✅
Remove a customer, import, export	✅	✅	❌
Accept and remove staff members	✅	Their shops	❌
Stats and log	Everything	Their shops	❌
Card, shops, campaigns, automatic notifications	✅	❌	❌

The manager is your right hand in a shop: they manage their team, sort out everyday issues (a customer with two cards, a deletion request) and follow their shop’s activity. You appoint them yourself, and the app reminds you of their rights before you confirm, in particular exporting: a manager can export the entire customer list, and you are notified by email every time.

Track each shop and each employee

In the Team tab, you see over 7 days, 1 month, 3 months or 6 months:

• visits per day, shop by shop;
• the employee ranking;
• foot traffic by hour, useful for setting schedules;
• gift cards sold, with the seller.

The log keeps a record of sensitive actions: a customer removed, an export, a gift card sold or extended, an employee added or removed. Each line says who, when and in which shop. Your managers see the same thing, limited to their shops, and their home screen focuses on the current day.

What stays shared across all your shops

Some things are best kept single:

• the card and its rules: the same reward everywhere, otherwise customers get lost;
• campaigns and automatic notifications: they go out in your business’s name, only once per customer;
• the Google review link: the one for your main location;
• the sign-up QR code: just one, which you can display and share anywhere.

How much it costs

Plan	Price	Shops	Team
Free	€0	1	You alone
Pro	€9.99/month	1	You alone
Business	€24.99/month	Up to 10	Managers and staff members, unlimited

Business includes everything in Pro (unlimited customers, campaigns, geolocation, gift cards), plus unlimited automatic notifications. No extra charge per shop or per employee.

If you move back to a lower plan, your customers and their history stay as they are: your additional shops are paused and come back if you return to Business. Your team, however, is removed: your employees simply submit their request again with the team code.