For delis, greengrocers, butchers & cheese shops , The weekly shop, rewarded on every visit
Your customers shop with you every week, with baskets that change every time. Quardy puts a loyalty card in their Wallet: cashback that grows with every purchase, and a good reason not to buy everything at the supermarket.
Why loyalty matters so much in a food shop
Independent food shops live on their weekly regulars: the Sunday roast, the Friday cheese board, the seasonal fruit. Against the supermarket, your strength is quality and advice; loyalty adds a concrete reason to make the trip. Because baskets vary a lot, a simple stamp card rewards poorly: cashback follows every euro spent.
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Weekly shopping
A regular comes once or twice a week, often on the same day.
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Very different baskets
From a wedge of cheese to the holiday order: cashback rewards everyone in proportion.
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Big occasions
Holidays, barbecues, parties: moments when customers spend more and come back.
Which type of loyalty to choose?
Cashback, almost always. Each purchase sets aside a share in euros that the customer uses whenever they like. It's fair for the small basket and the big order alike, and it speaks for itself: "you have €6.40 on your card".
Quardy recommendation for food shops
Cashback: €1 set aside for every €20 spent (5%)
Customers watch their pot grow after every visit. Set a minimum before it can be used (for example €5), so the discount lands on a real basket. Adapt the rate to your margins: 3 to 5% is a reasonable starting point.
Example: Anne shops with you every Saturday for around thirty euros, plus a big order at Christmas. In three months her pot passes €20: enough for the holiday cheese or the Sunday roast. She keeps making the trip rather than buying everything at the supermarket.
Alternative: stamps for a signature product
If one product brings customers back every week (the Sunday roast chicken, the vegetable box), a dedicated stamp card works very well: 10 chickens = 1 free, 8 boxes = 1 free box.
How it works in your shop
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The QR code at the counter
Display the Quardy QR code at the till or on the chilled counter. While you cut or weigh, customers have time to scan. -
The card in the Wallet
They add it to Apple Wallet or Google Wallet in seconds, with no app and no account. -
A scan with the amount
You scan the card from the Quardy app and enter the basket amount: the cashback is calculated automatically. -
The discount when they want it
Once the minimum is reached, the customer uses their pot on the basket of their choice.
Bonus: new arrivals and the holidays (Pro plan)
With the Pro plan at €9.99/month, you can message customers who agreed to it, on their Wallet card or as a notification. Ideas for a food shop:
- New arrivals: "The first local strawberries are in"
- Holiday orders: "Cheese boards and poultry: order before 20 December"
- Barbecue: "Homemade skewers and sausages for this weekend"
- Customers away for 30 days: a ready-made audience to invite them back
- Gift card: "Give a gourmet basket, the card lands straight on their phone"
Frequently asked questions
I weigh products on a scale with a built-in till. Is that a problem?
No. Quardy connects to neither the scale nor the till: you take payment as usual, then scan the card and enter the amount. The two are independent.
Several staff serve at the counter. Can they scan?
On the free or Pro plan, a shop phone or tablet signed in to the owner's account is enough. With the Business plan (€24.99/month), each member of staff has their own access and every visit is logged in their name.
Can I sell gift cards?
Yes, with the Pro plan. The customer pays in store, the recipient adds the card to their Wallet from the email, and you deduct the amount at each visit. No commission.
What about my existing paper card?
You can run both while your regulars switch over. Our paper vs digital comparison covers the pros of each.
How much does it cost?
Free up to 50 customers. After that, the Pro plan is €9.99/month, no commitment, with unlimited customers, messages, gift cards and customer export.
Ready to reward your regulars?
Download Quardy for free and create your program in 2 minutes.